Superior Suds Return Policy
We want you to be satisfied with your Superior Suds purchase. If there is an issue with your order, please contact us and we’ll do our best to make it right.
Returns
We accept returns of new, unused, and unopened products within 30 days of delivery.
To be eligible for a return:
- Product must be unused and unopened.
- Product must be in its original packaging and in resellable condition.
- Proof of purchase is required.
- Customer is responsible for return shipping unless the product arrived damaged, defective, or incorrect.
Opened or Used Products
Due to the nature of detailing chemicals, opened or used products are not eligible for return or refund.
Damaged, Leaking, or Incorrect Orders
Please inspect your order when it arrives. If your product arrives damaged, leaking, defective, or you receive the wrong item, contact us as soon as possible.
Please include your order number and photos of the product and packaging so we can resolve the issue. Approved claims may be replaced or refunded at our discretion.
Refunds
Once your return is received and inspected, we will notify you of approval or denial. Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to an error by Superior Suds.
Return Shipping
Do not send products back without contacting us first. Return instructions will be provided after your return request is approved.
Contact Us
For return or order issues, contact Superior Suds through the contact information provided on our website.